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About Us PROXXON-DIRECT.COM are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at
Our Contact details:
PROXXON-DIRECT.COM
Jaymac (Derby) Ltd 852 London Road Derby DE24 8WA United Kingdom
Phone: 01332 755799
Fax: 01332 752472
Email: sales [at] proxxon-direct [dot] com
Vat Reg : 558 4272 18
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Making A Purchase Making a purchase could not be easier. Just browse proxxon-direct.com, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
Shipping And Handling At present all UK Mainland orders carry a £3.25 inc vat delivery charge.
Delivery to IOM, N. Ireland, Southern Ireland, UK Isles and International orders will carry a surcharge. Please contact us for more details.
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| Delivery Schedule We deliver your order right away. We will normally send your order to you in 1 - 3 business days . International orders are generally received in under 7 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and are amended before despatch. |
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are
only decrypted after they reach our offices. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All products carry the standard Proxxon guarantees. |
| Reaching Us If you need to reach us, please email us on sales@proxxon-direct.com, alternatively, you can call on 01332 755799 (International +44 01332 755799) or fax us on 01332 752472 or write to us at Jaymac (Derby) Ltd 852 London Road Derby DE24 8WA United Kingdom |
| Privacy Policy PROXXON-DIRECT.COM do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
All goods returned must be as new in undamaged packaging. |
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